This product is a Factory Certified Part. These three words represent quality parts and accessories designed specifically for your appliance. Time tested engineering that meets our strict quality specifications, You will be redirected to Repair Clinic, which distributes Whirlpool® Factory Certified Parts, This product is a replacement part, Package contains (1) Washer Drain Hose, Tools Needed: Multi screwdriver, standard pliers, torque 20 screwdriver