LG Appliances 5.5 cu.ft. Smart wi-fi Enabled Top Load Washer with TurboWash3D™ Technology

Purchased this in January from the NAS Jax on sale. Great purchase and beautiful machine. Still amazed at the ability to utilize my phone to operate the machine. Super silent and efficient machine.

We bought a full compliment of appliance in June 2023 and I am so satisfied at our selection. The quality of the appliance is great and works fantastic is cleaning clothes. The size of the washer is amazing considering the capacity. I am so happy I selected the dark stainless and this model of washer. The features on this washer is great so many selections and types for wash cycles. Love the steam feature and washer determines the load size for water. So satisfied with the LG Brand quality and affordable for great product.

Best washer Ive own I recommended this washer to family members.

After much research I bought this to replace an aging washer about one month. I am happy about the purchase.

We have owned this machine since October 2022. I honestly cant think of one good thing about this washing machine. It does a terrible job actually cleaning the clothes. Frequently when washing sheets towels or blankets the wash cycle takes hours because the washer doesnt drain allowing the spin cycle to run. Also as other reviewers have mentioned the clothes come out extremely wrinkly. The latest issue has been happening since May 2023. Sporadically the washer will leave stains on our clothes/towels. I would say we have lost approximately $500 in clothes/towels since May 2023 pictures are attached. One of the photos was a brand new towel washed alone. I have had technicians out multiple times and they were unsure of the issue. One of the technicians took off the washer plate at the bottom of the drum to find grease. The technician cleaned off the grease but that did not solve the problem as the next day another towel was stained. They contacted LG support and LG claimed we did not know how to do laundry and that it was user error. The latest excuse for the issue is how much and the type of detergent we are using we use a free and clear detergent and a small amount so not sure how the stains in the pictures can somehow be caused by our detergent. I am still in the process of going back and forth with Yale Appliance the company we purchased the washer from and who services the machine but they have so far taken the side of LG and blamed us for the issue.