Samsung UBD-M7500 4K Ultra HD Blu-ray Player

purchased this player 2 yrs ago and literally only used it about 8 times. remote still works but the player does not respond to it any more. the player does not have a select button so i can't watch a dvd because when it starts up you have to press the select button at the menu to start the movie. i paid up for the samsung but should have just bought a cheaper model if it has the same warranty. i won't make that mistake again.

While watching a movie, a black screen occurs every 10 min or so. Very annoying and unpleasant. Tried to update to the latest firmware but via usb it is pointless since the file that you get when you unzip is a MSD file and not a .ruf file and then is not valid once in the player. This is ridiculous. Next step, get rid of my samsung HD player and samsung 4K TV and turn to Sony or LG.

I've had this player since 2018 as it was one of the more affordable options. While you cannot connect to a network via WiFi, you can connect via Ethernet cable. As of April 2020 I found I was having problems playing the odd disc and after browsing I found that this particular player had a Dec 2019 firmware update available. After reading one of the previous reviews I was dismayed to see that apparently you could not update this player via USB and had to use Ethernet only. With the router being in my housemate's room this just seemed like an awkward way to go about it. However, I decided to plug in a USB stick with the extracted update file I downloaded from the Samsung software website on it and once you go to Settings > Update it will ask you if you want to search the USB drive for updates. Sure enough it found the necessary update file and installed it with no problems. Took all of 1 minute, the device restarted and the discs are now working. I haven't had any other problems with the player and it's still operating perfectly in 2020. Only rated it 4 stars due to lack of WiFi but considering the reasonable pricing for this unit, you get what you paid for and you can always connect via Ethernet if you're desperate for network-only disc features. Literally only leaving this review in case any other users have problems with discs not playing and are accidentally led to believe they cannot update via USB due to the previous review.

18 months old. Will not update. All Hassle, all the time. Picture is far inferior to my similar age LG unit in the 2nd room. So in summary, this unit will not play most new movies without an update but updates are not very frequent and usually involve a hard reset and a total do over. Add that the picture is wholly unimpressive, my opinion is that nobody needs to spend money for junk like this.

Bought in 2018. It's late 2019 and it no longer supports the newest BluRays from Redbox. Had to wire it into a router, update software. Nothing. Downloaded firmware to USB and ran in unit. Nothing. On "service chat" for 30min. Nothing. I will NEVER buy Samsung disc players EVER again.